BRT recruitment is offering a total of 360 job opportunities for qualified applicants through two operational positions: BRT Bus Drivers (200 posts) and Passenger Service Officers (160 posts). These roles are focused on delivering safe, reliable, orderly, and customer-focused public transportation services.
The BRT Bus Driver position is suitable for experienced passenger vehicle and bus drivers who meet the required driving licence and professional certification requirements. Meanwhile, the Passenger Service Officer opportunity is designed for candidates with relevant qualifications in customer service, transport, logistics, business administration, public relations, hospitality, or related fields.
BRT Bus Driver Vacancies – 200 Posts
BRT Bus Driver Job Summary
The BRT Bus Driver will be responsible for operating BRT buses safely, attentively, and professionally while following approved routes, schedules, and designated stops.
The driver will also be expected to maintain high standards of passenger safety, inspect the vehicle before and after trips, comply with traffic regulations and BRT procedures, and provide courteous service to passengers throughout each journey.
Qualifications for BRT Bus Driver
Applicants for the BRT Bus Driver position should meet the following requirements:
- Primary School Education, Form Four (IV), and Form Six (VI) education.
- A Class C Plain Driving Licence verified by the Tanzania Police Force.
- A PSV Certificate obtained from VETA or NIT.
- A BRT Certificate from NIT.
- At least three years of work experience driving passenger vehicles or buses.
Candidates should ensure that their driving licence and professional certificates are valid and available for verification as required.
Duties and Responsibilities
The successful BRT Bus Driver will be responsible for:
- Driving BRT buses safely and attentively while following established schedules and designated stops.
- Protecting the safety of passengers, other road users, and property during journeys.
- Inspecting the bus before and after every trip to confirm that it is in safe operating condition.
- Reporting mechanical problems, accidents, incidents, and other operational challenges to the relevant supervisor immediately.
- Ensuring that the bus remains properly maintained, clean, and in good condition during operation.
- Following road safety laws, regulations, BRT procedures, and company guidelines.
- Providing passengers with respectful, courteous, and professional service.
- Monitoring the expiry dates of driving and other required documents and notifying the relevant authorities or supervisor before expiry.
- Recording and submitting trip information, fuel or gas consumption records, and other operational details accurately.
- Supporting and following established safety procedures during emergencies, accidents, and unexpected incidents.
- Exercising additional caution at pedestrian crossings, BRT stations, and locations where large numbers of people are gathered.
- Working closely with supervisors, fellow drivers, and other employees to ensure efficient and safe transportation services.
Salary Grad: Grade 4
Passenger Service Officer Vacancies – 160 Posts
Passenger Service Officer Job Summary
The Passenger Service Officer will provide safe, courteous, and efficient customer service to passengers at stations, terminals, and on buses.
The position involves assisting passengers with boarding and alighting, providing information about routes and fares, supporting ticketing and fare compliance, managing queues, responding to passenger inquiries and complaints, and helping maintain safety and order.
Passenger Service Officers will also be expected to respond appropriately to delays, incidents, emergencies, and other situations while maintaining a positive passenger experience.
Qualifications
Applicants should possess a Certificate, Diploma, or Bachelor’s Degree in a relevant field from a recognized institution.
Relevant areas of study may include:
- Customer Service
- Transport and Logistics
- Business Administration
- Public Relations
- Hospitality
- Other related fields
Candidates should demonstrate an ability to interact professionally with passengers and provide assistance in a respectful and helpful manner.
Duties and Responsibilities
Passenger Service Officers will be responsible for:
- Welcoming and assisting passengers at stations, terminals, and on buses in a friendly and professional manner.
- Providing special assistance to elderly passengers, children, persons with disabilities, and other passengers who require support when boarding or alighting.
- Providing accurate information about routes, schedules, fares, connections, and transfers.
- Assisting passengers with ticketing machines, smart cards, and other fare payment systems.
- Supporting compliance with fare payment requirements in accordance with established procedures.
- Promoting orderly and safe boarding and alighting.
- Supporting crowd management and maintaining passenger and platform safety.
- Responding professionally and respectfully to passenger questions, complaints, and service-related concerns.
- Identifying, documenting, and reporting incidents, lost property, passenger misconduct, and other unusual occurrences.
- Maintaining cleanliness, basic order, and a welcoming environment within assigned stations, terminals, and service areas.
- Maintaining accurate daily records and preparing reports covering activities, passenger feedback, incidents, and other observations.
- Assisting with enforcement of passenger conduct, safety, and fare compliance requirements.
- Promoting a positive passenger experience through courtesy, patience, professionalism, and excellent customer service.
Salary Grade: Grade 4
Who Can Apply?
The two positions target candidates with different educational and professional backgrounds.
For the BRT Bus Driver position, applicants need the specified education qualifications, a Tanzania Police Force-verified Class C Plain Driving Licence, PSV and BRT certificates, as well as at least three years of relevant driving experience.
For the Passenger Service Officer position, candidates should have a Certificate, Diploma, or Bachelor’s Degree in a relevant field from a recognized institution. Those with backgrounds related to customer service, transport and logistics, business administration, public relations, hospitality, or related disciplines may be considered.
BRT Jobs 2026 Overview
The available opportunities can be summarized as follows:
- BRT Bus Driver: 200 Posts
- Passenger Service Officer: 160 Posts
- Total Opportunities: 360 Posts
- Salary Grade: Grade 4
These positions cover two important areas of BRT operations: vehicle operations and direct passenger services. Consequently, applicants should carefully review the requirements for the specific position they intend to pursue.
How to Prepare Your Application
Applicants should ensure that their educational certificates, professional qualifications, driving documents, and relevant experience information are accurate and ready for verification.
BRT Bus Driver applicants should pay particular attention to the validity and verification requirements for the Class C Plain Driving Licence, PSV Certificate, and BRT Certificate. Passenger Service Officer applicants should ensure that their academic qualifications clearly demonstrate their suitability for a customer-facing public transportation role.
Moreover, candidates should provide truthful information about their education and previous employment experience and ensure that their application documents are complete.
Application Deadline
The provided Passenger Service Officer vacancy states an application deadline of 5 October 2026.
Applicants should confirm the application instructions and submit their applications before the stated closing date. The information provided for the BRT Bus Driver position does not include a separate closing date.
Final Thought
The 360 BRT vacancies provide opportunities in both transportation operations and passenger service. The 200 Bus Driver positions are particularly suited to experienced professional drivers who meet the required licensing and certification conditions, while the 160 Passenger Service Officer positions offer opportunities for candidates with relevant academic backgrounds and an interest in customer service and public transportation.
Applicants should carefully match their qualifications and experience with the requirements of the position they wish to pursue and ensure that all required information is submitted accurately before the relevant deadline.
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