The Department of Water and Sanitation is inviting applications for the position of Administration Clerk Production (Receptionist). The role is focused on reception services, switchboard operations, administrative support, document management, and assisting staff and visitors within the organisation.
The opportunity is suitable for candidates who hold a Senior Certificate or Grade 12 qualification and have good communication, computer, typing, organisation, and telephone skills. A receptionist, front-line, or office administration certificate will be an added advantage.
Why Work at the Department of Water and Sanitation?
The Administration Clerk Production (Receptionist) position provides an opportunity to gain practical experience in public-sector administration while supporting Corporate Services and interacting with employees, visitors, customers, and other stakeholders.
Key areas of exposure include:
- Reception and front-office administration.
- Switchboard and telephone management.
- Customer and visitor assistance.
- Records, registers, correspondence, and document administration.
- Administrative support within Corporate Services.
Department of Water and Sanitation Administration Clerk Production (Receptionist) Vacancy 2026 Overview
The Administration Clerk Production (Receptionist) is responsible for providing administrative and reception support to Corporate Services. The successful candidate will handle incoming calls, receive visitors, manage messages, record incoming mail and invoices, and assist with various administrative activities.
The position also involves issuing and ordering access cards, maintaining registers, updating the internal telephone directory, managing received-document records, and monitoring telephone-related information.
Requirements and Expectations
Applicants should have:
- A Senior Certificate or Grade 12 qualification.
- A Receptionist, Front Line, or Office Administration short course or certificate will be an added advantage.
- Good written and verbal communication skills.
- Ability to learn the Agency service delivery components.
- Ability to operate a switchboard.
- Computer literacy and typing skills.
- Good telephone etiquette.
- Ability to organise and prioritise work.
- Ability to take initiative and work independently.
Duties and Responsibilities
The Administration Clerk Production (Receptionist) will be responsible for:
- Providing administrative support to Corporate Services.
- Compiling VA2 of the section.
- Recording all incoming mail and invoices from stakeholders.
- Preparing and compiling submissions as requested.
- Issuing access cards to staff and visitors.
- Ordering access cards and maintaining relevant registers.
- Operating the switchboard and answering incoming calls.
- Making outgoing telephone calls when required.
- Ensuring customers are referred promptly and correctly.
- Taking messages and ensuring their proper distribution.
- Providing basic information to customers regarding Agency services.
- Keeping the reception area clean and tidy.
- Receiving and assisting visitors.
- Updating the internal telephone directory.
- Maintaining a database of received documents.
- Reporting faults on the telephone system to the service provider.
- Using the telephone management system to monitor telephone costs.
- Printing reports and verifying telephone management information.
- Maintaining and completing registers relating to the telephone system.
How to Apply
Applications for the Administration Clerk Production (Receptionist) position are submitted online through the Department of Water and Sanitation eRecruitment platform.
Applicants should visit the vacancy page, review the complete job information, and select Apply to begin the online application process.
Online Application: https://erecruitment.dws.gov.za/vacancy-details/?id=f0d81c59-72bd-f111-a05c-7ced8d0c96b3
Tips to Boost Your Application
To improve your application, make sure your information clearly reflects the requirements of the receptionist and administrative role.
- Clearly indicate your Grade 12 or Senior Certificate qualification.
- Include any receptionist, front-line, or office administration training.
- Highlight computer literacy and typing skills.
- Demonstrate strong written and verbal communication abilities.
- Mention relevant experience with switchboards, telephone systems, visitors, or customer enquiries.
- Emphasise your ability to organise, prioritise, and complete administrative tasks independently.
The Department of Water and Sanitation Administration Clerk Production (Receptionist) vacancy offers an opportunity for a suitably qualified candidate to build practical experience in reception, administration, telephone management, records handling, and stakeholder support. Interested applicants should review the full vacancy details and complete their applications through the official online recruitment platform.
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