The Commission on Administrative Justice (CAJ), also known as the Office of the Ombudsman in Kenya, is inviting applications from qualified and experienced professionals for the position of Director, Complaints, Investigation and Legal Services. This is a senior-level career opportunity for candidates interested in public sector accountability, administrative justice, investigations and legal services.
The successful applicant will join a constitutional commission mandated to address maladministration in Kenya’s public sector at both national and county levels. The Commission also oversees and enforces the implementation of the Access to Information Act, 2016.
Interested candidates who meet the requirements are encouraged to review the official job specifications and submit their applications through the Commission’s online recruitment portal before the closing date.
Why Work at the Commission on Administrative Justice?
Working at the Commission on Administrative Justice offers an opportunity to contribute to accountability, fairness and transparency in public administration. The Commission plays an important role in protecting the public against maladministration and promoting access to information.
For professionals with experience in complaints management, investigations and legal services, this position offers the opportunity to contribute to institutional leadership and the effective delivery of the Commission’s constitutional mandate.
Commission on Administrative Justice Vacancy 2026 Overview
The Commission is recruiting for the following position:
- Job Title: Director, Complaints, Investigation and Legal Services
- Employer: Commission on Administrative Justice (Office of the Ombudsman)
- Job Grade: CAJ 2
- Duty Station: Headquarters, Kenya
- Number of Positions: 1
- Application Deadline: 21 October 2026, by close of business
- Application Method: Online through the CAJ E-recruitment portal
- Official Website: www.ombudsman.go.ke
Position Details and Requirements
Director, Complaints, Investigation and Legal Services
The Director, Complaints, Investigation and Legal Services is a senior management position within the Commission. The role is associated with the Commission’s mandate of addressing maladministration in the public sector and supporting the implementation of the Access to Information Act, 2016.
Applicants should consult the official job advertisement and job specifications published on the Commission’s website for the detailed responsibilities, academic qualifications, professional requirements and experience needed for this position.
Candidates should carefully confirm that they meet all the stated requirements before submitting an application.
How to Apply for Commission on Administrative Justice Jobs 2026
Interested and qualified candidates must submit their applications through the Commission’s official E-recruitment portal.
Follow these steps to apply:
- Visit the official Commission on Administrative Justice website at www.ombudsman.go.ke.
- Locate the employment opportunity for Director, Complaints, Investigation and Legal Services.
- Review the full job specifications and confirm that you meet the required qualifications.
- Access the CAJ E-recruitment portal through the official website.
- Complete the online application and provide the required information and supporting documents.
- Submit your application before the closing date of 21 October 2026.
Important application instructions:
- Applications must be submitted online through the CAJ E-recruitment portal.
- Hard-copy applications will not be accepted or considered.
- Applicants holding certificates from foreign institutions must provide proof of recognition and equation by the Commission for University Education (CUE).
- Canvassing will lead to automatic disqualification.
- Only shortlisted candidates will be contacted.
Tips to Strengthen Your Application
To improve your application, carefully review the official job specifications and ensure that your qualifications and experience match the stated requirements.
- Check the requirements: Confirm that you meet the academic, professional and experience criteria for Job Grade CAJ 2.
- Provide accurate information: Ensure that all details entered in the online application are complete and correct.
- Prepare supporting documents: Gather the required certificates and other documents before beginning the application.
- Verify foreign qualifications: If your certificates were obtained outside Kenya, ensure that you have the required recognition and equation documentation from CUE.
- Apply early: Submit your application well before the deadline to avoid last-minute technical difficulties.
- Avoid canvassing: Follow the Commission’s recruitment procedures and do not attempt to influence the selection process improperly.
Application Deadline
The deadline for submitting applications for the Director, Complaints, Investigation and Legal Services position is 21 October 2026, by close of business. Applications submitted through other channels or in hard copy will not be considered.
The Commission on Administrative Justice is committed to providing equal opportunities to all genders, ethnic groups and persons living with disabilities, in accordance with Article 232(1) of the Constitution of Kenya.
Qualified candidates interested in contributing to administrative justice, public accountability and access to information are encouraged to review the official vacancy details and apply through the Commission’s recruitment portal before the deadline.
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